Privacy policy
Privacy Policy
ARTICLE 1 – COLLECTION OF PERSONAL INFORMATION
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us—such as your name, address and email address.
We also automatically receive your computer’s IP address in order to gain more insight into your browser and operating system.
With your permission, we may send you emails about Noctahome, new products, and other updates.
ARTICLE 2 – CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time by contacting us at support@noctahome.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the PCI-DSS (Payment Card Industry Data Security Standard). Your transaction data is stored only as long as is necessary to complete your purchase. After that, your purchase transaction information is deleted.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them.
We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
Keep in mind that certain providers may be located in or have facilities located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction involving the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
COOKIES
We use cookies to enhance your browsing experience. Below are some examples:
- _session_id: unique session token, allows Shopify to store information about your session.
- _shopify_visit: no data held, persistent for 30 minutes from the last visit, used by our website provider to count the number of visits.
- _shopify_uniq: no data held, expires midnight (visitor’s local time) of the next day; counts the number of visits to a store by a single customer.
- cart: unique token, persistent for 2 weeks, stores information about the contents of your cart.
- _secure_session_id: unique session token.
- storefront_digest: unique token, used to determine if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country or region of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at support@noctahome.com.
SMS MARKETING
We value your privacy and the information you consent to share in relation to our SMS marketing. We use this information to send you order updates, abandoned checkout reminders, promotions, and review requests.
Our website may use cookies to track your cart activity to determine when to send SMS reminders. This information is used only for enhancing your shopping experience.